Price and protect an AI product

Goal

Make every AI customer profitable

For

Founders of AI products

Steps

5

About

150 minutes

5 steps, in order. Sign in to keep track as you go.

1. 1

   Step 1: Token costs by customer from Anthropic and OpenAI

   Turn Anthropic and OpenAI usage exports into one file of cost by customer and task.

   Passes on: Token cost by customer

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2. 2

   Step 2: See what your AI agents cost per customer

   See cost per customer, per task, and per successful outcome in one dashboard.

   Passes on: Where your AI spend goes

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3. 3

   Step 3: Find which AI customers lose you money

   Put revenue next to cost and find the customers you lose money on.

   Passes on: Margin by customer and month

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4. 4

   Step 4: Test pricing for your AI product before you change it

   Try seat, task, credit, or hybrid pricing on last month's real usage.

   Passes on: A pricing plan with its revenue and margin

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5. 5

   Step 5: Stop runaway AI spend with caps and alerts

   Set per-customer caps and spike alerts so a runaway agent cannot eat the margin.

   Passes on: Spend caps and alerts in place

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